Page 32 - Language Line News Today

Another claung. So, i mean something tells me a lot of those folks are not aware or dont feel like they can call 311. I know your office dont great work Human Resources how do you publicize the 311 service so it wloongz to everyone not just the english speaker well, we dont have marketing funds so the best way to advertise is to make sure that every department has the 311 logo. We try to get brochures to them. One of the things we do is partner with the School District and part of their third gr...

Rectangle of shapes that did hug the streets. I choose to do that when i think of San Francisco i think p of the city on the bay where shapes used to come and still come from all over the world where people sale but its difficult to do a design for the next generation of a building and thats what i tried to do here because there were some features that made infinity successful the curvature panoramic views along the sweeping kufrz of the neighborhood. That was more romantic picturesque and had f...

I will see what we can do. We are coming up with computers and tablets and handhelds. If we can put that technology there we will work towards that goal. My question goes back to the ongoing issues. I would gather that this topic has been raised already with the Police Commissioner or discuss discussed at the commission level. The concern with immigrant communities is that interaction with the police could lead to either party, both parties, being deported and how that is being whether there is ...

Book of World Records and in those days in order to get in the guinness book you had to or push a painted across iowa with your nose. When id looked in the guinness book i came upon a word that had the most meaning in english which was set in for. It had 137 meanings. But it was one of the words with the most meanings. The soft underbelly of this book was language and words so i started working on a collection of words and i have now gone through seven or eight collections and in fact there are ...

Trying to shirt their duty on filling the requirements but sometimes, its difficult so they will call our office and consultant with us and well mouth a way to get this done. The mta will call us and we have the library weve partnered with. The penalty if thats your question which is the stick we use . We dont have one and thats not at the l a o is tied to the 3wub9 process i think the departments are very much aware. We dont have any departments that that fight us on this. We look at each other...

With the kind of investment its worth it so as we recognize the need thats one way we can educate people by transferring them to 311 i completely agree with what youre saying. Thank you. I appreciate it. The next speaker is from the department of children and youth. I dont see and then right afterwards we have 3 more folks. So thank you for the slides and. It would be easier for me okay. Thank you. Good morning supervisors from the department of youth and their families. Maria our director had a...

Police Department Says okay, share the aggregate data, that is when we connect the two so the system can show the reports of the department of women. We dont own the data. The data resides with the department that originated it. Thank you. We appreciate your efforts putting that together so that groups can see trends and recognize issues that we able to deal with. Our next line item is a report of the San Francisco Police Department regarding Language Access. And some of the concerns that were e...

Use of Language Line . Is it reliable . They have a sense that getting quality interpretation . By the very nature of using the phone and passing the phone three ways it slows the process. There is no doubt about it. When we dig down into the nuances, Language Line is what we have, they are professional. We trust them. They can testify as well in court. There is threeways to say something. By the very nature of trying to hand the phone back and forth. How long does it take once a call is initiat...

Or it would go to any of our 64 Customer Service reps and the rep would connect them to the Language Line interpreter at this. 311 we have 5 bilingual chinese rep and 3 Spanish Speaking rep and when we put any posts for employment we always encourage the sign Language Interpreters and others. We have nearly 1. 5 million calls and have those we have 16 thousand plus that required assistance other than english. This represents about 1. 1 percent of calls that were placed to 311. We did incur the l...

Year. Under the project we are working on to enhance services, we devised a multilingual card so the Police Service aids, civilians, people that victims might think are officer, this is an important mechanism so that Domestic Violence victims coming to the station to file reports, there is immediate communication so that things can get moving in a rapid manner. On the Technology Side we are grappling with how to enhance dispatch. We are working closely with lisa hoffman to have a system that ide...