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February 1, 2023
For the past couple of years, hotel and airline loyalty programs have extended elite status in response to the COVID-19 pandemic. But in 2023, that’s coming to an end.
February 1, 2023
Paytronix, a loyalty technology provider, is boasting a new look that reflects the industry shift related to customer loyalty and indicates that brands need to think differently about how to keep guests happy and engaged. The company, which launched itsโฆ
January 30, 2023
Our lawyers provide an overview of some of the most significant developments in cybersecurity and data privacy in the United States in 2022 and look ahead to trends for 2023.
January 27, 2023
Research shows consumers are increasingly leaning on loyalty programs as the cost of everything from gas to groceries continues to rise. Here are four ways effective loyalty programs stand out from competitors and keep customers coming back time and again.
January 25, 2023
Airline reward programs offer a simple proposition: If you fly with our airline a bunch, you’ll get paid back in the form of miles or points that can be used
January 20, 2023
GUEST RESEARCH: The dark underbelly of the internet never takes a break, and cybercriminals seem to have set their eyes on exploiting eager travellers...
January 18, 2023
After years of promotions and offers from airlines desperate to keep their most valuable customers, the world of elite status is set to return to something like “normal” in 2023.
December 29, 2022
Upgrade your customer retention strategy with this step-by-step guide to building a customer loyalty program that will drive results for your business.
December 20, 2022
The Hospitality Sales & Marketing Association (HSMAI) is proud to recognize the 20th class of the โbest and brightestโ in the hospitality industry with its list of the 2022 HSMAI Top 25 Extraordinary Minds in Sales, Marketing, Revenue Optimization, and Distribution.
December 14, 2022
The tourism industry loyalty programs market is poised to reach a valuation of USD24 Bn in 2022. Sales to increase at a 9.20% CAGR