Talkdesk, Inc : German Solar Company Zolar Chooses Talkdesk to Power Contact Center Solution finanznachrichten.de - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from finanznachrichten.de Daily Mail and Mail on Sunday newspapers.
Genesys Named a Visionary in the 2021 Gartner Magic Quadrant for Workforce Engagement Management
Cloud customer experience provider recognized as a Visionary in worldwide report
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1, for its ability to execute and completeness of vision. Contact centers are struggling with high employee turnover rates and low performance due to a system of point solutions that make it difficult to manage and improve the agent experience. Our Workforce Engagement Management solution provides a single platform for onboarding, learning and training, performance management, and more, said Olivier Jouve, executive vice president and general manager, Genesys Cloud™. We believe our focus on delivering an all-in-one solution that powers both the customer and employee experience drove our significant movement towards the Leaders quadrant.
NICE Positioned Furthest and Highest in 2021 Gartner Magic Quadrant for Workforce Engagement Management streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.
Sonae MC to Modernize Customer Service Operations With Talkdesk
Portugal market leader in food retail partners with Talkdesk Cloud Contact Center for future-proof customer service Talkdesk, Inc., the cloud contact center for innovative enterprises, today announced Sonae MC has started streamlining its customer service operations with Talkdesk CX Cloud. Sonae MC is the market leader in food retail in Portugal and a subsidiary of Sonae, a multinational corporation managing a wide portfolio of companies. Sonae MC s decision to select Talkdesk is motivated by its seamless integration with Salesforce Sales Cloud and the scalability of Talkdesk s cloud solutions to support rapid growth and provide the tools to make customer experience a competitive advantage.
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Talkdesk Vacation Now helps tourism and hospitality companies deliver fast, scalable customer service so travelers can escape faster to their dream destinations
Talkdesk Vacation Now is a new COVID-19 relief and recovery solution designed to help travel and hospitality companies ready their contact centers in as little as 24 hours, with a 90-day free account to support anticipated surges in demand as the industry reboots
By moving contact center operations to the cloud with Talkdesk and enabling agents to work remotely, companies are well-positioned to scale services up and support the travel industry rebound
Vacation Now is the third COVID-19 relief and recovery solution introduced by Talkdesk, in addition to its Small Business Lending solution and its Vaccine Administration solution