Mark Bova News Today

Elon Musk's Tesla has ventured into the car insurance market, promising superior service for owners of the company's EVs. Despite that promise, the company is now facing significant customer dissatisfaction. 

Policyholders are furious about how long it takes to speak to Tesla Insurance adjusters, complaining that they've had to wait months to resolve claims, a new report reveals

In February, Mark Bova purchased a used 2018 Tesla Model S. Before leaving the dealer, he bought insurance from Tesla itself, finding the initial US$93 (S$124.57) monthly premium “really reasonable.” Despite promising to revolutionize automobile insurance, Tesla has at times run the business on a shoestring budget, at one point with only about a dozen adjusters who were quickly overwhelmed...

Tesla's struggles with insurance are not new. After the "legacy" companies in charge of that started asking very high premiums to...

In February, Mark Bova purchased a used 2018 Tesla Model S. Before leaving the dealer, he bought insurance from Tesla, finding the initial $93 monthly

Customer complaints against auto insurance companies aren’t uncommon. And there’s no way to know exactly how many have been made against Tesla Insurance and how its record compares with competitors’. That’s in part because regulators in some states where it does business – including California, Utah, Illinois and Virginia – consider details of complaints confidential.

Owners Find That Tesla Insurance Isnt All That It Is Cracked Up To Be

From long wait times for repairs and payouts to not being able to reach adjusters, Tesla’s in-house insurance sounds like a nightmare to have.