Mark Diels News Today

Townsville Bulletin

Coast restaurant owners say they would welcome a new website that blacklists diners who make bookings and don’t turn up. Hospitality industry veteran Mark Diels has come up with a plan to help tackle diner no shows, a trend plaguing restaurant owners nationwide. A new website called no-shows is a database that saves the phone numbers of customers who habitually book at restaurants to reserve a table, but then don’t show up – and don’t tell the restaurant they won’t be coming. The nati...