Measuring Risk News Today

The Price Leaders Pay for Cutting Ethical Corners Asking employees to take questionable shortcuts can hurt their motivation and their performance. Topics An Member Free Subscribe $75/Year Image courtesy of Brian Stauffer/theispot.com Unfortunately, it is not uncommon for leaders to ask their employees to cross ethical lines. Consider the following examples from a pilot study we recently conducted: A sales representative at a retail co...

OnDemand Webinar | Measuring Risk in Self-Service: Data Analysis on Real IVR Traffic Twitter Get Permission Self-service has been thrust back into the spotlight as the grip of the 2020 pandemic refuses to relent. Allowing customers to effectively self-service can mean allowing additional risk into your organization. In this session, Mark Roberts, VP of Sales - East for Pindrop, provides an in depth analysis of real world IVR data from leading financial services, banking and insurance organiza...