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#BizTrends2024: Lizelle Strydom and Mithum Singh talk digital adoption in the call centre

February 1, 2024

Careerbox and CCI do call centre training for international clients and it would seem that AI will take those jobs, but thats not the reality...

United States South Africa New York Cape Town Western Cape United Kingdom

Source: bizcommunity.com

Generative AI threatens SA's booming BPO job market

August 24, 2023

South African contact centre employees are worried generative artificial intelligence will steal their jobs, as the industry increasingly incorporates AI-powered agents.

South Africa South African Mithum Singh Faeeza Khan Laurent Leclercq Flux Trends

Source: itweb.co.za

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Mithum Singh News Today

#BizTrends2024: Lizelle Strydom and Mithum Singh talk digital adoption in the call centre

Generative AI threatens SA's booming BPO job market

Explore More Categories