we wouldn t have got anywhere. l the public accounts committee found errors dating back to 1985. more than 130,000 pensioners, mainly women, were under paid a total of £1 billion. 0utdated computer systems, manual processing, and complacency in monitoring errors have all been blamed. around 40,000 women have already died without receiving the money they are owed there s no plan to trace theirfamilies. the dwp needs to sort out the air and get cracking with making sure that people in their estates, when they ve died, have the payments that they are owed. but they also need to make sure they are sorting out their it systems for the future and crucially, we want to see proper compensation. some women will now be fully repaid. but others, like jan in fife, can only backdate claims for 12 months that s because of when her husband retired. she believes she s due £17,000. i first spoke to her last year.
in monitoring errors have all been blamed. around 40,000 women have already died without receiving the money they are owed there s no plan to trace theirfamilies. the dwp needs to sort out the air and get cracking with making sure that people in their estates, when they ve died, have the payments that they are owed. but they also need to make sure they are sorting out their it systems for the future and crucially, we want to see proper compensation. some women will now be fully repaid. but others, like jan in fife, can only backdate claims for 12 months that s because of when her husband retired. she believes she s due £17,000. i first spoke to her last year. six months on, she s no furtherforward. i was always used to paper work, i mean, that was myjob. but it tires you, it wearies you. i mean, it makes you feel old. and i think that s what the government are hoping. the dwp says it s resolving cases