Ola and Uber s drivers are being questioned now, because of rising complaints related to riding cancellations, cancellation charges, random surge pricing and long waiting times.
As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellations, cancellation charges, random surge pricing and long waiting times, the Central Consumer Protection Authority (CCPA) was set to grill cab .
As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellations, cancellation charges, random surge pricing and long waiting times, the Central Consumer Protection Authority (CCPA) was set to grill cab aggregators over their algorithms on Tuesday.
The survey shows 71 per cent of respondents complained of ride cancellation by drivers, 45 per cent said they were overcharged beyond the surge pricing cap.