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A 'serious breach' delayed a Volkswagen car tracking service during an incident in which a vehicle was stolen with a toddler inside.

A 'serious breach' delayed a Volkswagen car tracking service during an incident in which a vehicle was stolen with a toddler inside.

A 'serious breach' delayed a Volkswagen car tracking service during an incident in which a vehicle was stolen with a toddler inside.

A 'serious breach' delayed a Volkswagen car tracking service during an incident in which a vehicle was stolen with a toddler inside.

A 'serious breach' delayed a Volkswagen car tracking service during an incident in which a vehicle was stolen with a toddler inside.

Lake County sheriff’s detectives trying to locate the car Thursday after the child’s mother had been carjacked, and then run over with her own vehicle, were told by Volkswagen’s Car-Net service that the company would not provide the car’s location until Car-Net was paid a $150 fee to reactivate the service, sheriff’s office Deputy Chief Chris Covelli said.

A "serious breach" in protocol led to what police say was a delay in finding a stolen Volkswagen, which was carjacked from a Libertyville mom with her toddler...

VW Car-Net employees hamper sheriffs response in finding a stolen Atlas SUV with a child left in the back.