Nir Kossovsky News Today

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Southwest Airlines announced promotions for five executives on Tuesday, days after saying its operational disaster over the holidays would result in a fourth-quarter loss

Behind the technical issues that led to the airline's December meltdown is an insular management team that critics say lacks the imagination and technology expertise to help avoid such crises.

After 16,700 flight cancellations that cost the airline over $800 million, blame has fallen on an outmoded crew scheduling system and an unusual point-to-point route network.

Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.

Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.

Companies count cost of social media fakes

How do we get ESG embedded across board rooms? As with all things ESG, the answer is likely to be complicated, as an Intelligent Insurer discussion found.

Regulators have been focusing on ensuring incentives don’t encourage poor behaviour or excessive risks, but what if they could be a force for good? An increasing number of firms are linking bonuses to ESG performance, an Intelligent Insurer discussion heard.

There is no escape for big business