Norma Dorey News Today

As people are asked to leave more gratuity, there’s more confusion about how generous they should be, especially around “the most wonderful time of the year.”

Norma Dorey decided to pass business ownership of Changes City Spa in Norfolk to a team of seven of her employees in January 2024. Whatever an owner's intent for business succession, Hampton Roads experts say it's vital to prepare a well thought-out plan.

Three years ago, Norma Dorey began putting the wheels in motion to begin her next phase of life. “Even though we all don’t want to admit it, one day, that day comes,” Dorey said. “You need to not wait too long to let it go and not stay in the saddle too long.” For the past 40 years, Dorey has owned and operated Changes City Spa, a full-service family salon on 21st Street in Norfolk. Like many ...