Operations Back News Today

disastrous holiday weekend continues to come at the expense of their customers. also this hour well check on the next storm system as buffalo residents begin to dig out and get back on the road and hopefully avoid tlooding in their communities. and an update from officials as doctors continue around the clock supervision of pope benedict from his bedside in a vatican city monastery. some new developments in the southwest airlines debacle just in the last few minutes. southwest is...

The daunting task that the airline has of not only getting their operations back, but giving people money back and then other monetary compensation on top of that. how long could that take? what else do customers need to be made whole? >> i think its going to take weeks or months to refund everyone all their charges. southwest has given itself a lot of wiggle room with the word reasonable. we dont know what that means, but its going to be up to congress, the media and all of of us to hold them a...