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>> at first he was very agitated and very upset. >> gunman eric houston releases 15 hostages as an act of goodwill. >> the students we have seen walking out of here were very badly shaken. many were weeping. they looked stunned. they looked dazed. >> i just remember seeing my family and just being so relieved to be able to just hug my mom. >> when they called the kids names as they were being released from the school, we would go over and see if our kids were there. in my heart, i knew something...