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April 25, 2024
We now are seeing the most comprehensive set of presidential equity and justice actions since the 1960s.
April 11, 2024
Major U.S. broadband providers are now mandated to display clear consumer labels outlining prices, speeds, and data allowances for their services. This directive from the Federal Communications Commission (FCC) applies to all major standalone home and mobile broadband plans, targeting providers with over 100,000 subscribers.
February 16, 2024
Associations want OMB to focus on general policy and give individual agencies more authority over the specifics.
December 12, 2023
Catch the Department of Homeland Security's Dana Chisnell at the Potomac Officers Club's 2024 CX Imperative Forum.
November 28, 2023
Within the newly formalized DHS Customer Experience Office, “our biggest challenge is that the demand far outstrips the supply,” said its leader, Dana C...
September 25, 2023
Federal paperwork reporting has resumed after a long hiatus. Red tape is still a thing, and appears poised to accelerate.
August 3, 2023
Under Title VII of the Civil Rights Act, private sector employers with 100 or more employees and certain federal contractors with 50 or more employees are required to provide...
July 18, 2023
WASHINGTON — Here’s a look at how area members of Congress voted over the previous week.
July 17, 2023
Heres a look at how area members of Congress voted over the previous week.
July 17, 2023
Heres a look at how area members of Congress voted over the previous week.