Parcel Distribution News Today

Parcel delivery company PostNL must appear in court for an appeal about a complaint that it is underpaying independent package deliverers. The complaint was filed by the Interest Association for Parcel Distribution (BVPD). The trade association claims that the independent package deliverers hired by PostNL keep having to work harder for the same amount of money. The case concerns the package deliverer, Ruud Wassenaar, who is also the current chair of BVPD.

A parcel delivery service disabled their customer service chat bot powered by artificial intelligence after a frustrated customer got the AI to break its own rules. The chatbot took little prompting to start writing poems about how bad the delivery company was, swear, and criticize the company's customer service.

A European delivery company has been left red-faced after a customer tricked its artificial intelligence systems into criticizing its service. Dynamic Parcel Distribution has decided to disable its AI...

DPD decided to disable its AI-powered chatbot after it seemingly criticized the company after an irate customer complained to it. Continue reading to know the full story.

A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”…

This is not the kind of publicity any company wants to bring on itself -- and it has its own artificial intelligence program to thank.

The classical musician first asked the bot to tell him a joke, and soon, with minimal prompts, it was happily writing poems about DPD's "unreliable" service.

European delivery company Dynamic Parcel Distribution had to disable its AI chatbot after it started swearing at a customer and admitting it was the "worse delivery firm in the world."

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