Passenger Experiences News Today

The first and only english language online news publication in the Dominican Republic. Providing local and international news, DR guides and access to real estate and car portals. Your most up to date source for info on the Dominican Republic.

ONE of the leaders in Mactan-Cebu International Airport (MCIA) has been named as the first Airport Leader of the Future, besting other nominees from the United States and Europe-based airports. The International Airport Review (AIR) recognized Ricia Vinelli O. Montejo, head of Customer Experience and International Terminal Operations in MCIA, as the Airport Leader of the Future during the International Airport Summit held in London on Nov. 14, 2023.

The USDOT penalized American Airlines $4.1 million for illegally holding thousands of passengers on the tarmac.

CAVU, a global organisation founded by Manchester Airports Group, has acquired global parking reservation platform ParkVia, as it strives towards becoming the number one provider of airport products and services worldwide.

According to social media post, the ight attendant took a scroller from the woman and missing a baby. the video does not show that part but a male passenger in defense of the woman and getting into a verbal at -- altercation. pinning the blame on the airlines, airlines have made it more challenging for flight attendants to offer the best passenger experiences because of overcrowded planes and shrinking seats but the union also urges the public to not jump to conclusions pointing the finger at pa...