why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year, and the port authority and all the other airports in the u.s. promised they would never allow the kinds of situations that happened to jetblue four years ago happen again. and here we are again. and do you blame the port authority or the airlines or the customs officials or who s at fault? i blame all of them, but ultimately i blame the department of transportation for not including international flights in the rule. i think they got snookerr
contingency plans for long on ground delays. clearly both failed this weekend. you heard the family say that some people, including themselves, had asked to get off the plane. they had been promised a shuttle would be coming at the seventh hour of their wait. what can they do in a case like that to get off the airplane? why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year, and the port authority and all the other airports in the u.s. promised they would never allow the kinds of situations that happe
jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year, and the port authority and all the other airports in the u.s. promised they would never allow the kinds of situations that happened to jetblue four years ago happen again. and here we are again. and do you blame the port authority or the airlines or the customs officials or who s at fault? i blame all of them, but ultimately i blame the department of transportation for not including international flights in the rule. i think they got snookerred saying, oh, no, this will be too cumbersome for us. we can t possibly follow this rule. but unfortunately, that means any internatio
we tried but failed to get international flights included in the rule. we also tried but failed to get airports to have mandatory contingency plans for long on ground delays. clearly both failed this weekend. you heard the family say that some people, including themselves, had asked to get off the plane. they had been promised a shuttle would be coming at the seventh hour of their wait. what can they do in a case like that to get off the airplane? why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year
to find a way home this morning. it s been a nightmare for a lot of passengers. some of them stuck on the tarmac at jfk up to 11 hours, and that is after a long overseas flight. some travelers spent close to 20 hours on planes before they were finally allowed off. we talked to one dad who went through it with his kids and a passengers right advocate who says what happens is inexcusable. we were told we d have to wait for an hour. then the hour passed and the pilot came on saying, sorry, looks like might be another two hours. two hours would pass and he s saying bad news, i m sorry to keep giving you bad news, this time it looks like six hours to eight hours. 14 passenger mover buses, they have 14 sets of portable stairs, and anywhere an emergency vehicle can go, those buses can go and they could have de-planed them. the problem is, the port authority did not appear to be