Quebec financial institution says AI useful to secure personal data
Although recent reports and voices have highlighted its pitfalls and potential dangers, some financial institutions argue that artificial intelligence can also help to secure individuals data. Some financial institutions are using speaker recognition to authenticate customers using telephone services, based on the distinctive characteristics of their voice.
Laurent Charlin Annie Claude Jutras Jeff Horncastle Patrick Cardinal Customer Relations Centre Transformation At Desjardins Fraud Centre
Source: montreal.ctvnews.ca