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February 13, 2024
Australian consumer groups pushing hard as government develops scam regulatory framework
February 11, 2024
Consumer groups and community legal centres are pushing for liability for reimbursement to be included in the scam regulatory framework currently being developed by the government.
December 20, 2023
Gina Cass-Gottlieb’s ACCC deposit inquiry calls for Australia to introduce an account switching service like the ones that operate in Britain and the Netherlands.
December 13, 2023
Commonwealth Bank has handed itself an early Christmas present that could potentially shield it against expensive compensation claims from business customers who suffer financial losses during banking outages.
November 16, 2023
Dealing with complaints over scams is a growing area of activity for the Australian Financial Complaints Authority, occasionally putting the ombudsman at loggerheads with financial institutions.
August 14, 2023
Philip Larson had just a few days to celebrate the sale of his house before he was left with the sinking re...
June 6, 2023
A change to a key definition in the revised ePayments Code, which took effect on June 2, threatens to further weaken already inadequate scam detection and prevention offered by financial institutions.
June 5, 2023
Brisbane mechanic Michael Reynolds was due for a hard-earned holiday, so when he saw a second-hand caravan ...
June 2, 2023
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