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Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes

Pegasystems announced new enhancements in Pega Smart Dispute to help retail banks streamline time-consuming chargeback processes. By infusing its Pega Process AI technology into the software, Pega helps banks make smarter decisions to resolve each case, enabling them to save time, money, and effort while accelerating the resolution of transaction disputes and fraud claims for its customers. 
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Pega Process AI Offers Self-Optimizing Process Automation

Pega Process AI Offers Self-Optimizing Process Automation 7Newswire 28 May 2021, 18:33 GMT+10 Are you a non-technical professional who wants to build business applications to deliver the outcomes and end-to-end customer experiences your customers demand? Then Pega is suitable for you. Pega is one of the popular tools that was developed using Java concepts. Pega is useful in building Business Process Management and Customer Relationship management applications. Many organizations across differen...
Don Schuerman Pega Systems Inc Then Pega Business Process Management Customer Relationship Pega Process

CMO's top 8 martech stories for the week - 22 April 2021

CMOs top 8 martech stories for the week - 22 April 2021 All the latest martech, customer and adtech news from NICE, Phrasee, Qualtrics, Pegasystems, Birdeye, Signifyd, Wyng and GumGum NICE launches CXone Expert Data analytics outfit NICE, has launched CXone Expert, following the acquisition of MindTouch, cloud-based knowledge management software for customer experience. CXone Expert is an artificial intelligence (AI)-powered knowledge management solution that reduces friction by projecting pe...
Experience Management Pega Process Pega Platform Google Messaging Birdeye Interactions Birdeye Unified Inbox
Source: cmo.com.au

Pega Process AI Delivers Self-Optimizing Process Automation

Pega Process AI Delivers Self-Optimizing Process Automation Pegasystems announced Pega Process AI – a new set of Pega Platform™ capabilities that help organizations optimize their business and customer operations in real time. By infusing self-optimizing AI and decision management into its low-code process automation software, Pega offers the only solution that can intelligently triage millions of incoming customer requests, transactions, and other events at enterprise scale. This enables f...
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