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Are CDPs Having An Identity (Resolution) Crisis?

Today’s column is written by Joseph Enever, senior director analyst at Gartner. Customer data platforms (CDPs) are facing an identity crisis: just like marketers.  Although marketers have spent lavishly on martech to support personalization, brands face a regulatory and technology landscape that forces them to reevaluate their investments.  In 2020, we predicted that by 2025 80% of marketers who have invested in personalization will abandon their efforts due to lack of ROI, the perils of c...
Joseph Enever Data Integration Smart Hub Personalization Engine Interaction Studio தகவல்கள் ஒருங்கிணைப்பு

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