Bullying your workers and 'defending the brand'
It takes a certain type of corporate culture to keep on doing things in the face of mounting evidence that they are the wrong things to do. A corporate culture, in other words, with “no reasonable doubt”, in the memorable phrase of the management academic Charles Handy.
United Kingdom Charles Handy Katherine Mcalerney House Of Commons Library United Kingdom Post Office Postmaster Alliance
Source: resilience.org