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New cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

Partners will serve “critical” and “absolutely essential” roles as Microsoft introduces its Digital Contact Cent...

What is a metaversity? Meta is spending $150 million to bring its Meta Quest headsets to universities including Morehouse College and the University of Maryland Global Campus.

During the surge towards remote working at the start of the Covid-19 pandemic, cybercriminals saw the movement away from the office environment as...

At Inspire, Microsoft leverages AI to move into the crowded contact-center market - SiliconANGLE

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

From smart factories to remote field service, the pandemic has accelerated manufacturers’ investment in digital tools to enable new ways of...

As part of its ongoing commitment to support entrepreneurs, Microsoft has said it plans to join forces with Majid Al Futtaim to empower regional startups and SMEs through the Dubai-based retail giant’s Launchpad Programme.

The move comes a week ahead of the company's annual partner conference

The leading conference for charity finance professionals. Key topic areas are charity VAT, charity tax, charity investment, risk and strategy, alongside networking opportunities.