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How Can Predictive Analytics Impact Customer Experience?
Predictive analytics can detect and quantify emotional reactions in the human voice which can be used to predict customer churn, forecast sales and more.
Gal olevson
Jason vandeboom
Natee meepian
Software suites
Predictive analytics software tools
Prescriptive analytics improve the call center
Call center
Mckay bird
Interactive voice response
How predictive
Prescriptive analytics improve
Trends leads
Predictive analytics
Natural language processing
Customer experience
Role does machine learning play
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