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To expand ATM access in the country, the Reserve Bank of India has granted permission to non-bank entities to establish, own, and operate White Label ATMs nationwide. This move is aimed at enhancing banking services‘ reach and promoting financial inclusion.

Read more about Issues related to cards, mobile, net banking top complaint areas at banking ombudsman: RBI on Devdiscourse

Get latest articles and stories on Latest News at LatestLY. Issues related to ATM/debit cards and mobile/electronic banking were the top grounds of complaints received at the Office of Banking Ombudsman (OBO) during April 1 to November 11, 2021, an RBI report said on Wednesday. Latest News | Issues Related to Cards, Mobile, Net Banking Top Complaint Areas at Banking Ombudsman: RBI.

Complaints related to ATM/ debit cards were the highest at 14.65 per cent of the total, followed by mobile/ electronic banking at 13.64 per cent.

RBI has cautioned that fraudsters are finding new ways to defraud the gullible public through various ingenious methods. 

RBI released a booklet on modus operandi of financial frauds, titled 'BE(A)WARE', as a part of the public awareness initiative by its Consumer Education and Protection Department.

The Reserve Bank of India (RBI)’s- Integrated Ombudsman Scheme (RB-IOS), 2021, which was launched by Prime Minister Narendra Modi last week seeks to provide cost-free redress of customer complaints involving deficiency in services rendered by entities regulated by RBI,

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