Remote Visual Assistance Software News Today

According to Blumberg Advisory Group, 44% of field service leaders surveyed believe the market for Remote Assistance software is poised for rapid...

By Michael Blumberg, President, Blumberg Advisory Group, Inc. Utilizing Remote Visual Assistance Software (RVA) to support customers and field engineers has be- come the “new normal” within the Field Service Industry. Of course, even the early adopters encountered end-user reluctance. Yet, they’ve managed to overcome. We developed this guide to help companies who have purchased RVA or are thinking about buying it to overcome end-user reluctance and achieve higher adoption rates among thei...