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In this case, its taking action to fix the problem. >> they called it an anomaly, basically. the ship scores 97 to 100. >> do we really think this was the one time, one time they played hide and seek and ran everything out in trolleys from the galley and we happened to catch them one time? >> reporter: according to the cdc report inspectors poured chlorine liquid over the discarded food on board the silver shadow to prevent any of it from being reused. it may surprise you thats all the federal h...

Lauderdale, florida, wouldnt give cnn any interview but sent a statement saying its deeply disappointed by this specific and only unsatisfactory score. the company cited its long track record with the cdc on good scores, some of them 90%, some of them as high as 100% and said in this case, its taking action to fix the problem. >> they called it an anomaly, basically. this ship scores 97 to 100. >> reporter: do we really think this was the one time, the one time where they played hide and seek an...

And only unsatisfactory score. the company cited its long track record with the cdc on good scores, some of them 90%, some of them as high as 100% and said in this case, its taking action to fix the problem. >> they called it an anomaly, basically. this ship scores 97 to 100. >> reporter: do we really think this was the one time, the one time where they played hide and seek and ran everything out on trollies from the galley and we just happened to catch them one time? >> reporter: according to t...