Retail Returns News Today

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$743 billion in 2023 merchandise returns have caused retailers to focus on defining efforts to diminish returns.

Amazon has introduced an AI-powered assistant to help fashion customers find their best fit, which is a costly problem for multi-brand online fashion retailers.

It's best to research return policies in advance, but there are ways to make the process easier after the fact.

No sooner have billions of dollars of merchandise made it safely down the chimney than customers are looking to load up the sleigh with $743bn in returns says the NRF.

Why did companies stop taking free returns? Why do you have to pay for returns? Do returns hurt the environment? Do small business take a bigger hit from returns?

Retail returns could reach $627 billion this year, partly because shoppers are buying more stuff with plans to take some back. Can retailers prevent holiday “bracketing”?

Retail returns could reach $627 billion this year, partly because shoppers are buying more stuff with plans to take some back. Can retailers prevent holiday “bracketing”?

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It's the "calm before the storm" as consumers start to ship back unwanted gifts, but it comes as retailers are still dealing with a pile of inventory.