Return Packaging News Today

>> i need something that will either do free returns like through the mail or where i can just drop it off like at u.p.s. >> reporter: it is not as free as many stores would have you believe. with the surge of pandemic online shopping the cost of a return is rising fast thanks to supply chain constraints. now the average holiday return is two-thirds of the original price tag you paid for the gift. that includes the cost of transportation, warehouses, and paying workers to process your item. >> i...

Places like this reselling it all. >> what can we do with the impact on the environment here? >> you can try that regifting thing, but it doesnt work, at least not in my family. you can look at those return policies. theyre different by store. each one does something a little bit different. some stores, if you buy something thats about $50, it costs the store on average $33 to process that entire return. in some cases you have stores saying, keep the item. well refund you the money. dont worry a...