loan settlement: Banks have to return property documents within 30 days of loan repayment: RBI
Borrowers will have to be given the option of collecting the original property documents either from the banking branch where the loan account was serviced or any other office of the RE where the documents are available, as per their preference. Banks and NBFCs will also have to mention the timeline and place of return of original documents in the loan sanction letters issued.
Reserve Bank Loan Settlement Property Documents Loan Settlement Compensation Return Property Documents Customer Grievance
Source: indiatimes.com