Rick Seeny News Today

But compare that with 2011, when we really hit the peak. thats when prices spiked at 4.4% over the previous year. so prices are going up, but the increase has slowed down somewhat. now, heres rick seeny of farecompare to summarize this situation. >> the bottom line is, prices are up, pretty dramatically over the last two or three years and only slight up this year, except for the most convenient flights, where theyre getting anywhere from 10 to 20% higher than we saw last year. >> reporter: and ...

For early bird boarding and rebooking your flights. a lot of money there. with costs rising for airlines, many are now relying on these fees for a huge share of their revenue. but some airlines hit you harder than others for these extras. let me give you an example. lets talk about jetblue here. its going to let you carry on one bag for tree, southwest will give you two. look at spirit. $100 to carry on a bag if it doesnt fit under your seat. it actually makes about 40% of its revenue from exact...

Sales up 22.4%, 8% up season to season. more and more people shop on line abuse of the convenience, the ability to comparison shop. its easier. if you dont think its going to be up next year, i dont think what youre thinking because it grows and grows. >> and grows and grows. gerri willis, good to see you. >> thank you. a live look now at the snow falling in cleveland. officials warn of whiteout conditions and urge people to stay off the roads as much as possible. the storm that battered the s...

Stats say customer complaints still went up 5%. with us, rick seeny, founder of the airline ticket search fare compare.com. i wonder how much is about the technology in place and the fact so many people have been pushed out of airports. >> i think you have a couple things. first, you got to give the airlines credit, the numbers are better. but we saw a couple things happen. last summer they doubled the compensation rate for people that got bumped, so that had earls thinking twice about overbooki...

hello, everybody. i am randi kaye. were glad you are with us. we start off with the victims of irene. for those of you who think irene was a dud, well, tell that to the families of the 21 people who died in that storm and the people that lost their homes and the estimated $10 billion price tag is nothing to sneeze at either. irene may not have been as bad as expected in some areas, but worst in others. vermont, much of the state is under water. a short time ago president obama declared...

Lahood said airline passengers deserve to be treated fairly and the new rule requires airlines to respect the rights of customers. some experts warn the rules could have unintended consequences. with us, rick seeny, an air travel expert and c.e.o. of fare compare.com. good to see you. >> you too. >> shepard: i guess theres a concern costs might go up. >> well, yeah. i think the major concern at least for a lot of people is that these planes have to turn back. if they go back, theyre going to can...