Are you making the right things effortless and the wrong things hard? To remove friction in your organization, you may want to start thinking like a friction fixer.
In this edition of <em>The Quarterly Interview: Provocations to Ponder</em>, eminent economist and tech historian W. Brian Arthur looks at how businesses can adapt to a world of continued uncertainty.
In this episode of <em>The Quarterly Interview: Provocations to Ponder</em>, Jony Ive, the former design head of Apple, talks about what it takes for the creative process to thrive at any company.