Rider Improvement Program News Today

The 24 'TRIP' agents will inspect fares, administer first aid and enforce a passenger code of conduct.

In addition to a recently-expanded Metro Transit Police presence on light rail, the public transit authority is installing 24 civilian agents to inspect fares and remind passengers about rules against smoking, loud music and other inappropriate behavior that have dogged efforts to lure some passengers back to the trains. Beginning Friday, the “Transit Rider Improvement Program,” or TRIP, ...