ESTA reform: Victoria seeks to tackle triple-zero delays with agency overhaul
The state’s emergency hotline will be revamped and renamed after a series of reports found problems had led to at least 33 deaths.
Source: theage.com.au
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A uniquely Victorian problem: Inside fight to save the state's triple-zero service
The story of the breakdown of Victoria’s triple-zero ambulance system is complicated and multi-faceted – ESTA lost its identity as a vital emergency service and the government lost sight of the vital role the agency played.
Source: theage.com.au
Victorian triple-0 report author says funding issue hampered COVID pandemic 'ramp up' - 07-Sep-2022
Victoria's Inspector-General for Emergency Management says the emergency ESTA call taking service wasn't able to properly ramp up during the pandemic.
Source: nzcity.co.nz
Victoria's triple-zero agency lacked 'confidence' to ask for funding after predicting Covid demand | Victoria
Service had ‘missed an opportunity’ to seek urgent funding boost in 2020, review author says
Roger Leeming Tony Pearce Daniel Andrews Brad Battin Emergency Services Telecommunications Authority Esta Emergency Services Telecommunications Authority
Source: theguardian.com