Leaders from Amazon Web Services, Boeing, Cisco, Comcast, Guidewire Solutions, Hyundai, McKesson, McKinsey & Company, Nike, and more Join Girls in Tech s Signature Conference on Sept 15
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Leaders from Amazon Web Services, Boeing, Cisco, Comcast, Guidewire Solutions, Hyundai, McKesson, McKinsey & Company, Nike, and more Join Girls in Tech s Signature Conference on Sept 15
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.
Pegasystems announced its acquisition of Qurious.io, Inc., a cloud-based real-time speech analytics solution powered by artificial intelligence (AI) for customer service teams. Terms of the deal are not being disclosed.
Qurious.io’s software-as-a-service (SaaS) offering uses speech-to-text, natural language processing (NLP), and emotion detection capabilities to analyze the dialog within each customer service call as it happens. The software then provides agents with real-time insights and coaching so they can improve customer interactions, make better recommendations, and boost customer loyalty and sales. The company was founded in 2016 in San Francisco by recent Forbes 30-Under-30 winners Sabrina Atienza, CEO, and George Ramonov, CTO.