Pegasystem Offers New Capabilities to Boost Agent Experience

Pegasystems has released two new products its says offer conversational AI capabilities during live interactions in real time, supporting agent experience.

Related Keywords

Cambridge ,Cambridgeshire ,United Kingdom ,Sabrina Atienza ,Pegasystems ,Pegasystems Inc ,Pega Voice ,Customer Experience ,Cxm ,Call Center ,Customer Service ,Contact Center ,Dxm ,