Detailed text transcripts for TV channel - KGO - 20120830:09:57:00
Handbook or workbook. theyre not allowed to say crash or bug. they dont want them to alarm customers. also, the sales portion of what theyre trying to do, takes a back seat to good vibes. thats what theyre there for. supposed to give out good vibes. theyre dedicated to, empathizing, consoling, cheering up and correcting at the genius bar. not so much selling you an ipad, which i find really hard to believe. >> i find it hard to believe, too. >> they sell themselves, if you think about it. >> int...
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