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The extensive experience we have gained from providing income verification for eligibility reviews has prepared equifax workforce solutions to successfully serve cms in this new capacity. well continue to monitor and test our interface with the data hub. thank you for the opportunity to testify and i welcome your questions. >> will lau. >> good morning, mr. chairman, congressman waxman and other distinguished members of the committee. my name is john lau and up represent serco. im the program di...

The federally facilitated marketplace. the fsm provides functionality for eligibility and enrollment and plan management. cms serves as the systems integrator having ultimate spent from end to end performance of the federal exchange. its important to understand the complexity of cgi federals work on the exchange. its a so tonight kateed software application thats combines a web portal, a transaction processor and system analytics to help americans determine their eligibility for insurance, apply...

Decision. >> do you know who at cma made the decision to go live? >> its a body of individual sat cms. >> mr. slavitt? >> we had a limited view of the entirety of the project. but what i can speak is to we were confident in the ability of the data services hub which was a complex component where we spent the bulk of our 70s. weep were confident it would o october 1 and it has. other than that we had all the concerns we are had was mostly related to testing and the inability to get as much testin...

Of dollars on prescription drugs. so what we need to do is separate the facts for us to reach a determination here. some have said fixing the website would take six months to a year. others have said that there are five million lines of code to rewrite. some have urged health and human services to pull down the entire system and start from scratch. miss campbell, i hope you can help us put these dire predictions in perspective. does cgi expect -- bill: weve been watching this the past 60 minutes...

Problems through tuning, application and optimization. we have steadily improved. we dedicated the resources necessary to shorten wait and transaction times and improve data quality. we have confident in our ability to deliver successfully because the company i represent here today has successfully delivered some of the most complex i.t. i am plem takes for the u.s. government including federal reporting.gov. we partnered with cms on transformative projects like medicare.gov which enabled benefi...

Have shopped anonymously. as i understand it, this has largely succeeded. by october 8, even at high levels of registration, the eidm tool was processing atterror late close to 0 -- processing atteror rates close to -- processing at error rates close to zero. our testing role, we you arified errors in code that was provided to us by others. in this function we reported back the results to cms and the relevant contractor to in turn was responsible forificking coding errors or making any necessary...

Concerns with testing were shared with cms. >> what was their response when you shared the pitfalls? >> my understanding is they were working on them but i dont know further. depiction from them but we did fully talk about the risks that we saw and we passed those along, all along the way. >> miss spellecy? >> our solution was ready to go. we successfully end to end testing between equifax workforce solutions and cms data hub prior to that date so we did not anticipate any sort of problems with ...

Americans losing their existing health plans help underscore why washington should not be running our private health insurance system. the botched rollout is all the more reason the individual mandate penalty should be delayed. average americans deserve a waiver from obama-care, too. its only fair when the exchanges are such a mess. the companies represented here were in charge of building the federal exchange. but cms was responsible for insuring everything worked together properly. so the ques...

But it was not our decision to go live. >> it was not your decision to go live. >> it was cms decision. it wasnt our decision one way or the other. >> did you ever recommend to delay the date. >> it was not our position to do so. you chose not to share those thoughts with them. >> cms had the ultimate decision for a live or no-go decision. not cgi. we were not in a position we are there to support our clients. its not our position to tell our client whether they should go live or not go live. >>...