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realizing that its amber. how could that be? her life was just beginning. >> amber meet friends for life. >> there was just no trying with our friendship. it just was. >> but that life didnt last long. >> amber is on the floor, face down, and she has a plastic bag wrapped around her heads. >> it still is open, the door is open. >> most people who rob a store dont kill anybody. >> my whole world just died right there. >> for months, the murder stayed cold. >> didnt have witnesses, didnt...

wrapped around her heads. >> it still is open, the door is open. >> most people who rob a store dont kill anybody. >> my whole world just died right there. >> for months, the murder stayed cold. >> didnt have witnesses, didnt have video, didnt have the any. we had everything going against us. >> we go down and talk to the detective, we would not let it go. >> then a break. another victim. >> he would duct tape me, duct tape my mouth. >> and she knew a secret. could she risk revealing i...

Vista for american film. This is cnn breaking news. Im Natalie Allen at cnn center in atlanta. We are following breaking news here. A shooting has occurred in california at a Food Festival near san jose. This is video new into cnn from a witness. The sound of gunshots there and people running as this festival was about to end. This is when it happened. It happened in gilroy, california at the annual and very popular gilroy garlic festival marketed as one of the countrys largest Food Festivals. A...

Then a detective with the san antonio police department. >> it looks like a robbery gone bad. the store is in disarray. the clerk was found in the back office. shes dead. i try to get some information on her. any witnesses. >> so we hold the scene down, get the crime scene detectives out there. >> the news, indistinct, unconfirmed, spread through the texas afternoon. somebody dead in ambers store. but most people did not know who. including ambers father as he headed over there. >> i jumped in m...

Mind a horrified confusion. he stared at assistant manager brandon beal. >> i was horrified, i was upset. im looking at brandon, how did this happen? i dont want to blame anybody but your first thought is, who is around, who can you look at and say, maybe he had something to do with it. >> its got to be a pretty shocking thing to discover. >> i mean, its hard to describe. you just have a million emotions just running through and you dont know what to make of them. >> the police came, took one lo...

Reports of people being injured. that may or may not be the result of the shooting. in situations like that, people trample other people quite frankly trying to find a way out. so, theyve got a lot to sort through. right now theyve got to lock it down. theyve got to search that scene to make sure that theres no more active threats right there. >> right. >> and then get to the business of identifying this person. >> right. and its 8:30 p.m. there in california, charles. so, as darkness sets in, h...