canceled today. passengers left at a lost how to afford the sky high prices for tickets and how to reunite with their luggage. southwest has been responsible for more than 15,000 flight cancellations according to data from flight aware. let s bring in blayne alexander at the jackson international airport in atlanta. what details can you tell us about this? reporter: it s stretching well into the week. we know even for the many people who have made it home, the frustration is following them home. it s beyond the airport because they have racked up hundreds and thousands of dollars in unplanned expenses. southwest has opened a portal on their website where people can submit receipts to try to get reimbursed. all of this comes as another executive from the airline is speaking out. this morning it s the familiar picture of an unparalleled holiday travel meltdown. waited in line two hours for the gate agent to get rebooked on another flight. reporter: southwest continues to
Retail technology leader showcases enhanced workflows, new AI virtual assistant, and thought leadership to navigate continuous industry changeAUSTIN, Texas (BU
New features to fully automate workflow and reporting Kantata, a leading global supplier of purpose-built technology for professional services, today announced several new enhancements to its Kantata
last minute fares are the most expensive. having them cap the price does help our passengers. again, pilots of southwest feel horrible for what s going on for our passengers. our heart goes out to them. before i let you go, what do you want to see happen to make sure this doesn t happen again? two things. we are working under an expired contract for two years now. in that, we have built some scheduling enhancements. sorry. scheduling enhancements that will make us more efficient, even though we are the most productive airline pilots in the world. secondly, the company absolutely has to invest in i.t. infrastructure of our scheduling department. this has certainly put a spotlight on that, on some massive changes that southwest needs to change and grow and move into the next step of what