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December 13, 2023
Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app brings augmented reality capabilities to field technicians, helping them resolve service issues more
December 12, 2023
/PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced their partner listing on the Zendesk Marketplace, enabling enterprises with...
December 12, 2023
12.12.2023 - Calix, Inc. (NYSE: CALX) honored its customer, Silver Star Communications (Silver Star), with a 2023 Calix Innovations Award, recognizing them as a “Giant of Customer Service and Support.” The award spotlights Silver Star for maintaining customer ... Seite 1
December 7, 2023
Connecting Product, Commercial, and Service Operations Improves Field Service and Product Quality; Enhances Customer Satisfaction; Enables IoT Connected Product Initiatives
December 6, 2023
BROADBAND provider Converge ICT Solutions Inc. has tapped Salesforce, a global customer relationship management platform, to launch generative AI contact centers in the country by the second half of next year.
December 1, 2023
CRM earnings call for the period ending September 30, 2023.
December 1, 2023
Learn how AWS is looking to reinvent contact centers with generative AI. Discover the features and benefits of this new technology.
December 1, 2023
Operator: Welcome to Salesforces Fiscal 2024 Third Quarter Results Conference Call. After managements prepared remarks, we will open the floor to questions.