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Salesforce moves to reinvent customer service experiences with generative AI

November 16, 2023

Salesforce moves to reinvent customer service experiences with generative AI - SiliconANGLE

Alice Steinglass Pat Gelsinger Rebecca Wetterman Andy Jassy Michael Dell Salesforce Service Intelligence

Source: siliconangle.com

Customer Support Teams Can Now Access Relevant Operational Insights in Calix Cloud With One Click To Drive Faster Issue Resolution

November 15, 2023

With the launch of Calix Service Cloud for the Calix broadband platform, customer service representatives can proactively identify and solve subscriber issues faster thanks to real-time access to ONT...

John Durocher Matt Fennell Calix Service Cloud Calix Inc Service Cloud Support Cloud

Source: marketscreener.com

Virtual Desktop Infrastructure Market is expected to reach US$ 23.64 Bn by 2029 according to a new research report

November 14, 2023

Virtual Desktop Infrastructure Market is expected to reach US$ 23.64 Bn by 2029, at a CAGR of 9.24% during the forecast period.

United States New Market Asia Pacific Market Research Netelligent Corporation Red Hat Inc

Source: whatech.com

TeamViewer Tensor now Integrated with SAP® Service Cloud to Provide Enterprise-Grade Remote Access, Support and Management

November 10, 2023

Improve first-call resolution rates by up to 50% with remote access to customer devicesBecome more sustainable by reducing the need for travelReduce downtimes through secure remote management and faster responses

Baden Wüberg Nitin Badjatia Michael Kornspan Frankfurt Stock Exchange Service Cloud Business Development At Teamviewer

Source: valdostadailytimes.com

Check Out What Whales Are Doing With CRM - Salesforce (NYSE:CRM)

November 10, 2023

Piper Sandler Salesforce Inc Service Cloud Day Option Volume Options Trades Observed Marketing Cloud

Source: benzinga.com

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iTWire - TeamViewer Tensor now integrated with SAP® Service Cloud to provide enterprise-grade remote access, support and management

November 9, 2023

COMPANY NEWS:&nbsp;TeamViewer, a leading global provider of remote connectivity and workplace digitalisation solutions, today announced the integratio...

Nitin Badjatia Service Cloud Teamviewer Tensor Viewer Tensor Technology News Ech News

Source: itwire.com

TeamViewer Tensor now Integrated with SAP(R) Service Cloud to Provide Enterprise-Grade Remote Access, Support and Management

November 9, 2023

TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, today...

Nitin Badjatia Service Cloud Business Development At Teamviewer Teamviewer Tensor Remote Support Executive Vice President Business Development

Source: siliconindia.com

TeamViewer Tensor now Integrated with SAP® Service Cloud to Provide Enterprise-Grade Remote Access, Support and Management

November 9, 2023

Improve first-call resolution rates by up to 50% with remote access to customer devicesBecome more sustainable by reducing the need for travelReduce downtimes through secure remote management and...

Baden Wüberg Nitin Badjatia Michael Kornspan Business Development At Teamviewer Service Cloud Frankfurt Stock Exchange

Source: marketscreener.com