Service Modernisation Programme News Today

Pensions minister Paul Maynard claims that the department’s processing performance improved in 2023/24 – although many benefit lines still failed to meet targets for significant proportions of claimants, statistics have revealed A minister has pledged that major digital reform programmes will

Assessment from departmental head Peter Schofield provides additional financial and operational details of major project to revamp services delivered to 20 million citizens and internal platforms used by 14,000 staff The Department for Work and Pensions has revealed that it expects to deliver

Department signs contract to support ongoing development of single ‘get financial support’ service as part of major project launched this year and intended to deliver ‘modernisation’ for 20 million citizens As part of a recently launched modernisation drive, the Department for Work and Pensio

Publication of documents reveals major project now has a designated leader and has awarded several contracts to support programme governance and the development of a compelling ‘narrative’ for senior managers The Department for Work and Pensions is embarking upon a major digital reform progra