Service Optimization News Today

In an era defined by heightened guest expectations and evolving market dynamics, hotels face a dual challenge of delivering unparalleled service while ensuring sustainable profitability.

In a world where progress is measured in one or two words, New Zealand stands out as a leader in technological innovation. Have you ever wondered just how advanced New Zealand's tech landscape is? From the vibrant startup scene to cutting-edge research institutions, New Zealand's tech landscape is a dynamic force, driving the nation's technological

The LoRa Alliance, the global association of companies backing the open LoRaWAN standard for the internet of things (IoT) low-power wide-area...

Clients of both Shiji ReviewPro Guest Communications solution and Amadeus’ will benefit from a newly integrated AI-driven chatbot.

Clients of both Shiji ReviewPro Guest Communications solution and Amadeus’ iHotelier® Booking Engine or HotSOS Service Optimization solution will benefit from a newly integrated AI-driven chatbot to better serve their guests. Travelers who interact with the Shiji ReviewPro chatbot while researching their next stay are seamlessly routed into the booking flow. Once the guest has filled in their details and is ready to book, they are redirected to the iHotelier Booking Engine page to finish thei...

As corporate communicators plan for the next year, are you focused on the right priorities?

Expansive and up-to-date data insights are essential to informing strategic decision-making for hoteliers, particularly as customer booking patterns and priorities shifted during the pandemic. Following a long period of uncertainty among travelers, it is more important than ever for hoteliers to meet new demand and expectations, a task made easier when equipped with the data and technology to do so effectively.

John has been promoted from Director of Strategic Accounts to Vice President of Business Development.

Company's wide range of solutions designed for wind turbines help equipment manufacturers & aftermarket service providers meet fast-growing demand LANSDALE, Pa., April 5, 2022 /PRNewswire/ -- SKF, a leading global manufacturer of bearings, sealing solutions, lubrication management, condition monitoring systems, and services, offers an extensive range of collaborative,

/PRNewswire/ -- SKF, a leading global manufacturer of bearings, sealing solutions, lubrication management, condition monitoring systems, and services, offers...