Sharell Cook News Today

Travel author Sharell Cook's account of her distressing experience on Air India's inaugural Mumbai to Melbourne flight has gone viral.

Sharell Cook, an author, said there was chaos in line for the check-in counter and there was no in-flight entertainment.

Air India responded to the womans posts, apologising for the bad travel experience she had on the Mumbai-Melbourne flight.

Air India passenger calls Mumbai-Melbourne flight the 'worst', lists issues she faced in viral thread.

She stated that there was a long queue of two hours at the check-in counter. Further, they were stuck on the runway for an hour without any updates.

Australian author Sharell Cook called her Air India flight to Australia the worst flight ever due to delays, lack of announcements, and subpar refreshments.