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Austin PD non-emergency service requests being closed due to missed callbacks: data

January 10, 2024

Data shows thousands of Austin Police Department non-emergency service requests are still being closed due to missed callbacks. 7 On Your Side reporter Carissa Lehmkuhl has the details.

United States Michael Bullock Sheldon Askew Austin Police Association Our Department Communications Division

Source: fox7austin.com

APD calls new 311 AI reporting system successful, but some say it takes too long

May 10, 2023

An Austinite said after 30 minutes of answering questions, the bot wouldn't let him move forward, so he had to call 311 to report it anyway.

United States Daranesha Herron Daraneshatv Sheldon Askew Case Service Aaron Von Von Flatern

Source: kvue.com

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Sheldon Askew News Today

Austin PD non-emergency service requests being closed due to missed callbacks: data

APD calls new 311 AI reporting system successful, but some say it takes too long

Explore More Categories