Shepherd Presentations News Today

Do not turn anyone off. the founder of shepherd presentations, a firm works with companies to build loyal relationships with customers and employees. great to see you, shep. >> great to be here. thanks for having me. >> so, what should a return policy look like and where should you be posting it? there is nothing more annoying than not being able to return something. >> right. and 85% of consumers or customers wont go back to a place that causes friction during a return, 95% will. so where shoul...

End up right in the return pile. as a small business owner, what should you are thinking about to make sure your return policies and processes do not turn anyone off. paul is founder of shepherd presentations, a firm that works to build loyal relationships with their employees and customers. >> great to be here. >> so what should a return policy look like, and where should you be posting it, but theres nothing more annoying than not being able to return something. >> right. and 85% of consumers ...