Shift Genius News Today

The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.

The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.

Unifocus, a leading provider of workforce management systems for the hotel and hospitality industry, has been awarded the title of the "World’s Best Workforce Management Solutions Provider" for 2023 by the World Travel Tech Awards. This accolade recognizes Unifocus unwavering commitment to excellence and the substantial value it brings to hoteliers. It was determined through votes cast by travel professionals, media leaders, and consumers worldwide.

Unifocus, the global leader in workforce management solutions for the hotel and hospitality industry, proudly marks its 25th anniversary. With a culture of innovation, Unifocus remains at the forefront of shaping workforce technology for hotels, setting industry standards.

Hospitality continues to be challenged to respond to rising costs in new and creative ways–from how hotels are run to the packages and length of stay guests are booking.

DALLAS, TX – Sept. 6, 2023 – Unifocus, the leading provider of workforce management systems to the hotel and hospitality industry, published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. “The Hotelier’s Definitive Guide to Success Amid Staffing Shortages” provides new ways to control costs, optimize staffing efficiency, and reduce turnover to create a sustainable...

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus.

Unifocus, the leading provider of Workforce Management Systems, is today honored to announce being named the World’s Best Workforce Management Solutions Provider at this year’s World Travel Tech Awards. At the awards ceremony held on October 23, Unifocus was named winner of the workforce management category by hospitality professionals worldwide who voted for the industry’s most outstanding achievements in travel technology innovation.

UniFocus, the leading provider of Workforce Management Systems, today announced an ongoing expansion as the official provider of intelligent, fully-automated labor management and time and attendance platforms for KSL Resorts. A full-service hospitality company that manages world-class destination resorts, hotels and high adventure experiences across the country, KSL Resorts utilizes UniFocus technology as a brand standard for new property acquisitions, ensuring continuous high-quality service an...

UniFocus, the leading provider of Workforce Management Systems, has today announced the adoption of both its Labor Management and Time & Attendance platforms by TPI Hospitality. Serving as Minnesota’s largest developer and operator of hospitality-based businesses, TPI Hospitality has currently implemented Time & Attendance across its portfolio with Labor Management soon to follow and with both solutions planned for the Margaritaville resort under construction in Fort Myers Beach, Flori...