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December 25, 2013
Until then you can stock up on those 46 cent forever stamps to save a few pennies. u.p.s. meantime angered scores of customers this christmas day because many of their packages didnt get to their destinations on time. some are still at the warehouse waiting to be shipped and delivered by santa. u.p.s. blames it on a volume backlog. they had more packages than they could handle. margaret conley is live in new york with some answers and a response from u.p.s. margaret, how did this happen? >> re...
December 25, 2013
Going up 3 cents. it will now cost 49 cents to mail a first class letter. they approved the rate hike yesterday to offset masses losses incurred in the 2008 recession. it takes effect january 26th. until then you can stock up on the 46 cent forever stamps to save those pennies. too many packages and not enough manpower to deliver them. shipping giant u.p.s. is backlogged and that means a whole lot of christmas presents didnt make it under the tree this morning. u.p. snc u.p.s. says its terribl...
December 25, 2013
Packages u.p.s. handles, they projected to deliver over 132 million packages just last week. thats their peak week. delays will impact at least that many customers, and heres how some of them are reacting. >> i cant tell you how many countless hours we have spent on the phone dealing with this issue with people in memphis, and theyre still blaming it on the ice storm which was 2 1/2 weeks ago. its terribly disappointing because we ordered these things on december 1st. they cant find them theres ...
December 25, 2013
Hasnt been processed yet and -- >> its been here since -- >> reporter: we have seen delays in the past years with u.p.s. but those were generally caused by weather or technical glitches. this seems different. its a backlog, fred. >> so the question is, how did u.p.s. manage to underestimate the volume of deliveries? >> reporter: we talked with a u.p.s. spokesperson and she aid factors in addition to weather in some states was the time period between thanksgiving and christmas was shorter. she al...